GigaTier Technologies ("GigaTier," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at gigatier.com or use our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact form submissions: Name, email address, company name, subject, and message content when you reach out through our contact form.
- Newsletter signups: Email address when you subscribe to our mailing list.
- Usage analytics: We collect anonymous data about how you interact with our website, including pages visited, time spent, browser type, device type, and referring URLs.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send newsletters and product updates (with your consent)
- Improve our website and services
- Analyze usage trends and optimize user experience
- Comply with legal obligations
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: We may share data with trusted third-party service providers who assist us in operating our website and services (e.g., email delivery, analytics), subject to confidentiality obligations.
- Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Analytics
Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings.
We may use analytics services to collect and analyze usage data. This data is aggregated and anonymized and does not identify individual users.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 24 months. Newsletter subscriptions remain active until you unsubscribe.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request transfer of your data in a machine-readable format.
- Opt-out: Unsubscribe from marketing communications at any time using the link in our emails.
If you are a resident of the European Economic Area (GDPR) or California (CCPA), you have additional rights under applicable law. To exercise any of these rights, please contact us using the information below.
7. Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
GigaTier Technologies
Email: mlatham@gigatier.com